Last updated: 15 August 2026
Last updated: 15 August 2026
Privacy Policy
Plymouth Trade Finder respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains the types of information we may collect when you use Plymouth Trade Finder, why we use it, how it may be shared and the rights available to you.
Who we are
Plymouth Trade Finder is a local business directory designed to help people find trades and services serving Plymouth.
For privacy and data protection enquiries, contact:
Plymouth Trade Finder
Email: privacy@plymouthtradefinder.co.uk
Information we may collect
Depending on how you use the website, we may collect information including:
- your name;
- email address;
- telephone number;
- account and login information;
- information supplied when claiming or updating a business listing;
- business contact information;
- correspondence you send to us;
- marketing preferences;
- technical information such as IP address, browser and device information;
- security and website activity information;
- cookie and analytics information where applicable.
Business listings may also contain information obtained from publicly available sources, including business websites and other publicly accessible business information.
How we use information
We may use information to:
- operate and maintain Plymouth Trade Finder;
- create and maintain business listings;
- process listing claims and update requests;
- administer user accounts;
- respond to enquiries;
- communicate with business owners about their listings;
- provide featured or enhanced directory services;
- improve the website and directory;
- protect the website from fraud, abuse and security threats;
- maintain appropriate administrative records;
- comply with legal obligations;
- send marketing communications where permitted.
Our lawful basis for using personal information
Depending on the circumstances, we may process information because:
- it is necessary to provide a service or take steps requested by you;
- we have a legitimate interest in operating, maintaining and improving Plymouth Trade Finder;
- you have given your consent;
- processing is necessary to comply with a legal obligation.
Where we rely on legitimate interests, we consider the interests involved and whether our use of the information could unfairly affect the individual concerned.
UK privacy rules require organisations to tell people why personal data is being used, how long it is kept and who it may be shared with.
Business directory information
Many directory listings contain information about businesses rather than individuals.
However, information relating to sole traders, business owners, named contacts or identifiable individuals may constitute personal information.
If you believe information about you or your business is inaccurate, outdated or should be reviewed, contact us at privacy@plymouthtradefinder.co.uk.
Claiming and updating a listing
Business owners and authorised representatives may be able to claim and update listings.
We may request reasonable information to confirm that a person is authorised to act for the business concerned.
Information submitted through the claim or update process may be retained to administer the listing, account and related communications.
Marketing communications
We may provide information about listing enhancements, directory services, promotional opportunities and related services where permitted by law.
Where consent is required, we will ask for it.
You can unsubscribe from marketing communications or object to the use of your personal information for direct marketing at any time.
Individuals have an absolute right to object to the use of their personal data for direct marketing.
Sharing information
We do not sell personal information.
We may share information with service providers where reasonably necessary to operate Plymouth Trade Finder, including providers of:
- website hosting;
- email services;
- website security;
- backups;
- analytics;
- website and IT services.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate administrative, security or legal requirements.
Business-directory information may remain published while we reasonably believe the business remains relevant to the directory.
Security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, loss or disclosure.
No website or internet transmission can be guaranteed to be completely secure.
Your rights
Depending on the circumstances, you may have rights relating to your personal information, including rights to:
- request access to your information;
- request correction of inaccurate information;
- request deletion in certain circumstances;
- restrict certain processing;
- object to certain processing;
- request transfer of certain information where applicable;
- withdraw consent where processing relies on consent.
More information is available on our Data Protection & Your Rights page.
Complaints
If you have concerns about how Plymouth Trade Finder uses your information, contact:
privacy@plymouthtradefinder.co.uk
You also have the right to raise a data protection concern with the Information Commissioner’s Office.
Changes to this Privacy Policy
We may update this Privacy Policy where our services, legal obligations or data-processing activities change.
The current version will be published on this page.